1. Install equipment at customers locations, including equipment with new features, unload components, inspect fdamage, assemble, align test;
在客户地点安装设备,包括设备的新功能,卸载的组件,检查是否有损坏,组装,调整和测试;
2. Evaluate diagnose problems make appropriate repairs. Work with co-workers, customer & field support in isolating solving problems;
评估和诊断问题并进行适当的维修。与同事、客户和外场支援隔离和解决问题;
3. Maintain optimize equipment on a daily basis to enhance functionality prevent problems;
每天维护和优化设备以增强功能,防止问题;
4. Train customers in use routine maintenance of equipment. Answer customer questions assist customers in a professional manner.
指导客户使用设备及日常维护。回答客户的问题,并以专业的方式协助客户。
5. Act as a resource fusers on routine malfunctions. Advise users of appropriate actions to correct malfunctions may recommend changes in user procedures;
充当常规故障的用户资源。建议用户采取适当行动或改变用户程序来解决故障问题;
6. Perform administrative coordination duties, including pass-downs, workders, field service reports, system problem reports, monthly reports.
执行管理和协调工作,其中包括pass-downs,工作单,现场服务报告,系统问题报告和月度报告。
7. Prepare written technical reports on an independent basis.
在独立的基础上撰写书面技术报告。
8. Ensure proper completion of serviceder with a friendly cooperative attitude compliance with regulations.
确保正确完成的友好交流与合作的态度和遵守规定妥善完成服务订单与服务订单和遵守法规。
9. Prepare submit necessary periodic non-periodic reports to Service Manager.
准备并提交定期必要报告和非定期报告给服务经理
10. Interface effectively with other departments to resolve customer problems issues.
与其他部门合作解决客户的问题
11. Properly maintain spare part inventory, test equipment, tools technical data documentation.
妥善维护备件库存,测试设备,工具和技术数据文档
12. Others the superiassigned.
完成上级安排的任务。
13. Ability to independently travel overseas
有独立海外出差的能力