The Technical Sales Engineer is an accomplished technical sales professional that is mainly responsible fdeveloping maintaining relationships with customers in defined markets as well as key accounts. A primary focus of this position will be developing a sales plan to ensure that important promising customers are covered supported properly. This position will also focus on new business generation, including lead qualification solution development in many areas of the photonics industry. As part of a team selling approach, activities include frequent communication with the customer (applications, specifications, pricing, product availability, services, etc.), contract negotiation, coordination of design manufacturing resources fcustom solutions. Key to this role is close engagement with customers, as well as the various business units entities across the global Thorlabsganization.
JOB RESPONSIBILITIES
Essential Job Functions include the following, but are not limited to:
61 Acquire in depth knowledge of designated product lines to support pre-sales, installation, training, other customer inquiries, as well as ensure that products services meet exceed customer expectations
61 Collect analyze data to evaluate existing potential customers, markets, products
61 Identify opportunities in target markets develop strategies to increase revenue in these markets
61 Key account management foster relationships with existing customers to improve customer experience
61 Attend majtradeshows manage leads generated
61 Manage maintain pipeline opportunities in CRM
61 Collect provide market feedback in support of new product development
61 Be the customer’s advocate within Thorlabs
61 Provides accurate sales forecasting to manager helps define strategies fspecific market growth
61 Travel expected with some travel to other Thorlabs sites (10% up to 30%)
JOB REQUIREMENTS
Experience Education:
61 Minimum 5 years of experience in technical sales and/key account management, preferably with Life Science and/Humanoid/Robotics customers in the photonics industry
61 Bachelor’s degree in engineering. Master’s degree in photonics related fields preferred (Biophotonics, Robotics Engineering, etc.)
Specialized Knowledge Skills:
61 Demonstrated experience in a customer centric environment
61 Ability to work independently as well as part of a team
61 Effective sales business development strategies flead generation
61 Ability to work under time constraints
61 Excellent attention to detail
61 Strong communication skills
61 Willing to constantly learn new technologies, new applications new developed products
61 Ability to present technical materials to large variety of audiences at different knowledge levels
61 Ability to listen actively, to communicate clearly to cope with conflicts to initiate solutions. Is able to initiate communication, to summarize results, to drive processes
61 Ability to fluently write speak English
Compensation Benefits
薪酬福利
1. Base salary based on his/her role, individual performance competencies, as well as market competitiveness
依据个人绩效和能力提供具有市场竞争力的薪资
2. Mandatory social insurance housing fund in accordance with PRC Laws.
根据国家规定缴纳五险一金
3. Optional supplementary medical insurance
员工可自愿选择参加高端医疗保险
4. Annual medical check-up
每年一次的健康体检
5. 10-15 days of annual leave days per calendar year
每年10至15天年假
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