Position Summary
职位摘要
The OSP Business Analyst is responsible fbridging the gap between business requirements technical solutions within BSNs Online Service Platform (OSP) ecosystem.
OSP业务分析师负责在BSN的在线服务平台（OSP）生态系统中，搭建业务需求与技术解决方案之间的桥梁。
This role ensures that customer, supplier, internal stakeholder needs are accurately captured, analyzed, translated functional specifications fOSP enhancements, integrations, deployments.
该职位确保准确捕获、分析客户、供应商及内部利益相关者的需求，并将其转化为用于OSP增强、集成和部署的功能规格说明书。
The BA works closely with the IT development team, project managers, end-users to support global supply chain digitization, label/RFID/QR code management, API-based integrations.
业务分析师与IT开发团队、项目经理及*终用户紧密合作，以支持全球供应链数字化、标签/RFID/QR码管理以及基于API的集成。
Key Responsibilities
主要职责
#Engage with internal teams, customers, suppliers to identify business needs fOSP functionality, including labeldering, RFID encoding, QR code management, Digital Product Passport integration.
# 与内部团队、客户及供应商接洽，识别OSP功能相关的业务需求，包括标签订购、RFID编码、QR码管理以及数字产品护照集成。
#Document business processes, user journeys, system interactions.
# 编写业务流程、用户旅程和系统交互文档。
#Translate business requirements detailed functional specifications.
# 将业务需求转化为详细的功能规格说明书。
#Define data flows, integration points (AS2, API, XML), automation logic.
# 定义数据流、集成点（AS2, API, XML）和自动化逻辑。
#Support OSP integration projects with ERP, PLM, supplier systems.
# 支持OSP与ERP、PLM及供应商系统的集成项目。
#Prepare execute UAT scripts fvalidation of features integrations.
# 准备并执行用户验收测试（UAT）脚本，验证功能与集成。
#Assist the OSP Project Manager in tracking milestones deliverables.
# 协助OSP项目经理跟踪项目里程碑和交付物。
#Maintain project documentation, change logs, test records.
# 维护项目文档、变更日志和测试记录。
#Analyze OSP usage data feedback fcontinuous improvement.
# 分析OSP使用数据及反馈，以推动持续改进。
#Provide brimplementation support fOSP, including aftercare performance monitoring post-launch to ensure smooth adoption issue resolution.
# 为品牌方提供OSP实施支持，包括上线后的售后支持和性能监控，以确保顺利应用和问题解决。
Key Skills & Competencies
关键技能与能力
General
通用技能
#Strong analytical problem-solving skills.
# 出色的分析和解决问题的能力。
#Proficient in documenting workflows, data mappings, functional requirements.
# 精通工作流程、数据映射和功能需求的文档编写。
#Excellent communication skills between business stakeholders technical teams.
# 优秀的沟通能力，能在业务利益相关者与技术团队之间有效沟通。
#Organized, detail-oriented, capable of managing multiple priorities.
# 有条理、注重细节，并且能够管理多项优先任务。
Technical Understanding
技术理解
#Basic programming/scripting awareness (SQL, XML, JSON)
# 具备基本的编程/脚本知识（SQL, XML, JSON）
#API concepts & data exchange formats (REST, SOAP)
# 了解API概念及数据交换格式（REST, SOAP）
#System integration workflows (ERP, PLM, OSP)
# 熟悉系统集成工作流（ERP, PLM, OSP）
#Data mapping & transformation rules
# 掌握数据映射与转换规则
#Understanding of AS2, EDI, file transfer methods
# 了解AS2, EDI及文件传输方法
#Familiarity with RFID, QR code, GS1 standards
# 熟悉RFID, QR码及GS1标准
#Basic database querying & reporting
# 掌握基础数据库查询与报告技能
#Knowledge of cloud platforms (Alibaba, AWS, Azure) from a requirements perspective
# 能从需求角度理解云平台（阿里云, AWS, Azure）
Analysis & Documentation Skills
分析与文档技能
#Requirements gathering & stakeholder interviews
# 需求收集与利益相关者访谈
#Business process mapping (Visio)
# 业务流程绘制（Visio）
#Functional specification writing
# 功能规格说明书编写
#Use case & user story creation
# 用例与用户故事创建
#Gap analysis & feasibility studies
# 差距分析与可行性研究
#Data flow diagrams & sequence diagrams
# 数据流图与序列图绘制
#UAT planning & execution
# 用户验收测试（UAT）规划与执行
#Change request management
# 变更请求管理
Testing & Quality
测试与质量
#User acceptance testing coordination
# 用户验收测试协调
#Test case creation & defect tracking
# 测试用例创建与缺陷跟踪
#Validation of data integrity in system integrations
# 验证系统集成中的数据完整性
#Root cause analysis fsystem/process issues
# 对系统/流程问题进行根本原因分析
Business & Communication
业务与沟通
#Translating business needs technical requirements
# 将业务需求转化为技术要求
#Explaining technical solutions to non-technical users
# 向非技术用户解释技术解决方案
#Workshop facilitation & training delivery
# 研讨会引导与培训交付
#Cross-team coordination (IT, operations, vendors, brands)
# 跨团队协调（IT、运营、供应商、品牌方）
Tools & Platforms
工具与平台
#Microsoft Excel (advanced functions, pivot tables)
# 微软Excel（高级函数、数据透视表）
#Microsoft Visio fprocess modelling
# 微软Visio，用于流程建模
#Collaboration tools (Teams, Zoom, Slack)
# 协作工具（Teams, Zoom, Slack）
Qualifications
任职资格
#Bachelors degree in Business Administration, Information Systems, Supply Chain Management, related field.
# 商业管理、信息系统、供应链管理或相关专业本科及以上学历。
#2–5 years experience in business analysis.
# 具备2-5年业务分析经验。
#Experience with ERP/PLM integrations data exchange protocols.
# 拥有ERP/PLM系统集成和数据交换协议经验。
#Knowledge of RFID, QR codes, Digital Product Passport implementation is an advantage.
# 具备RFID、QR码和数字产品护照实施经验者优先。
#Proficiency in Microsoft Office Suite process mapping tools.
# 熟练使用微软Office套件和流程绘制工具。
#Good English speaking writing competence feffective communication with overseas teams.
# 具备良好的英语口语和书写能力，能够与海外团队进行有效沟通。
Reporting Line
汇报关系
Reports to: OSP Project Manager
直接汇报给：OSP项目经理
Works closely with: IT Development Team, Sales, Operations, Customers, Supplier Partners
紧密协作对象：IT开发团队、销售部、运营部、客户及供应商合作伙伴
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