关于我们
Kuoni Tumlare 是一家拥有百年历史的目的地管理公司，欧洲目的地管理服务是我们业务的核心。
我们负责当地交通、酒店预订、观光、餐厅和当地导游等一切事务，同时提供全天候的客户支持，让来自各个国家的游客都可以安心无忧地享受难忘的旅行。
我们的1300 多名旅行专家遍布全球33 个国家。我们的销售团队与目的地专家一起，为客户提供量身定制旅行服务，致力于打造独一无二的旅行体验。
关于岗位
Account Executive
岗位职责
• 业务拓展职责:竞争对手分析、市场分析、趋势和目标分析，准备业务报告
• 开发潜在的新客户: 积极跟进潜在客户的销售报价要求，参加当地旅游交易会和展览
• 建立良好的客户关系、推广新产品、为客户提供专业的建议，通过谈判促成交易
• 积极解决问题和处理投诉，与内部部门密切合作，及时响应并解决复杂的操作问题
• 客户管理:根据市场计划与客户签订激励协议，包括付款条件，奖励计划和其它补充政策
• 进行客户计划，业务预算和分析。跟踪并把控合同执行情况;与操作部门合作，收集客户反馈，对低利润和损失部分定期进行回顾和审查
• 根据团队信息(包括航班细节，团队目的等)的信息和要求，从系统中做出正确的报价
• 定期参加公司内部会议，并根据市场情况给出业务建议
• 确保业务交易符合公司政策
• 完成经理安排的其他工作
岗位要求
• 优秀的销售和影响力能力
• 计划和组织能力
• 自我激励和良好的团队合作精神
• 良好的谈判技巧。
• 对欧洲的目的地和旅游景点有很好的了解
我们正在寻找这样的候选人：
• 大专或以上学历，至少3年市场营销、旅游或相关工作经验为佳
• 与客户/旅行社或相关部门建立良好关系
• 较强的英语沟通和表达能力（重要）
• 熟练使用微软办公软件
我们提供:
• 多元包容的文化
• 成长的学习和培训机会
• 专门的员工参与活动
About the Business / Function
Our Destination Management services form the core of our business. Together with our destination experts, our sales teams generate business shape itineraries suited to our customers’ needs with real-time insider knowledge. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.
About the Role
- A high-level statement introducing the role - a strong, attention-grabbing summary.
- The summary should provide an overview of the role expectations fthe position.
Key Responsibilities
- Business development responsibilities (external): conduct competitanalysis, market trend destination analysis, preparing business intelligence reports.
- Explore identify potential new accounts: stay abreast of competitactivities, actively follow up on sales quotation request from potential clients. Attend local travel fairs tradeshows.
- Consultative selling: conduct sales visits calls using meeting planner effectively. Uncovering the clients’ needs requirements, qualify request with agents. Client relationship building, promoting new products, destinations last minute deals, preparing proposals fclients, negotiation deal closing. Active problem solving complaint handling, through working closely with internal departments to provide prompt response resolve complex operational issues.
-High quality account management: define incentive agreement with agent, define mark up plans per market per agent. Enforce T&C, e.g. payment condition, compensation/supplement policy.
- Business development responsibilities (internal): Account planning, budgeting forecasting, profiling segmenting. Following up on wins, including confirmation monitoring; cooperation with Sales Operations collate agent feedback; following up on losses, including regular review with internal departments e.g. quotation hub.
- Attend participating in regular internal sales meetings, providing recommendation on business strategy fresponsible accounts/market.
- Ensure business transactions are in accordance with the company policies
- Responsible fsales revenue profit targets.
-Other duties as when assigned by manager.
Role Requirements
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
-Excellent selling influencing skills;
- Planningganizational skills;
-Self-motivated a good teamwork player;
- Good negotiation skill;
- Good knowledge of destinations tourist attractions in Europe
- Computer literate with Microsoft Office applications
We Are Looking fa Person With:
-Diploma above with at least 3 years’ experience in Sales & Marketing, in travel related industry is an advantage.
- Track record in establishing relationships with clients/travel agents related authorities.
-Strong communication presentation skills in English;
What We Offer:
- Opportunity to work in an international environment
- Diverse & Inclusive culture
- Learning training opportunities fgrowth
- Dedicated Employee Engagement Activities
更多
