About the Business / Function
Our Destination Management services form the core of our business. Together with our
destination experts, our sales teams generate business shape itineraries suited to our
customers’ needs with real-time insider knowledge. We take care of everything from ground
support, hotel bookings, sightseeing, restaurants, local guides; all while providing 24/7
customer support so that travelers from over 50 countries can enjoy memorable travel
experiences worry free.
Key Responsibilities
- Business development responsibilities (external): conduct competitanalysis, market
trend destination analysis, preparing business intelligence reports.
- Explore identify potential new accounts: stay abreast of competitactivities,
actively follow up on sales quotation request from potential clients. Attend local travel
fairs tradeshows.
- Consultative selling: conduct sales visits calls using meeting planner effectively.
Uncovering the clients’ needs requirements, qualify request with agents. Client
relationship building, promoting new products, destinations last minute deals,
preparing proposals fclients, negotiation deal closing. Active problem solving and
complaint handling, through working closely with internal departments to provide prompt
response resolve complex operational issues.
-High quality account management: define incentive agreement with agent, define mark up plans per market per agent. Enforce T&C, e.g. payment condition,
compensation/supplement policy.
- Business development responsibilities (internal): Account planning, budgeting and
forecasting, profiling segmenting. Following up on wins, including confirmation
monitoring; cooperation with Sales Operations collate agent feedback; following up
on losses, including regular review with internal departments e.g. quotation hub.
- Attend participating in regular internal sales meetings, providing recommendation on
business strategy fresponsible accounts/market.
- Ensure business transactions are in accordance with the company policies
- Responsible fsales revenue profit targets.
-Other duties as when assigned by manager.
Role Requirements
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
-Excellent selling influencing skills;
- Planningganizational skills;
-Self-motivated a good teamwork player;
- Good negotiation skill;
- Good knowledge of destinations tourist attractions in Europe
- Computer literate with Microsoft Office applications
We Are Looking fa Person With:
-Diploma above with at least 3 years’ experience in Sales & Marketing, in travel
related industry is an advantage.
- Track record in establishing relationships with clients/travel agents related authorities.
-Strong communication presentation skills in English;
What We Offer:
- Opportunity to work in an international environment
- Diverse & Inclusive culture
- Learning training opportunities fgrowth
- Dedicated Employee Engagement Activities
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