格里菲(北京)商务咨询服务有限公司 ra 招聘（工资待遇要求）

Key Responsibilities
Quotations
• Gather as much group information as possible (including flight details, group purpose possible competitions
• Review itinerary as well as requested service
• Make proper quotation from system by following all the information requests.
• Prepare quote sheets as well as sales sheet
• Get selling prices from sales team then send offer letter to agent
Daily operation works
• New group bookings, including series ad hoc
• Push confirmation of services, including hotels ground services
• Deadline control
• Revenue/budget control. Gate keeper to decline go ahead under targeted financial margin % to sales unless written approval by Market Leader.
• Regular of sign up pax
• Communicate with agents, LPICs HRD people whenever it needs
• Cancel groups when required follow up cancellation fee if any
• Materialize groups when approved by agents make sure all services to be confirmed properly by due time
• Change services follow up confirmation by due time
• Finalize groups send out final document to agents
• Check BIS reports invoices before/on departure.
• Solve account query no later than 30days. If over 30days, need to bring up to manager right away.
• Trouble shooting while groups are on tour.
• Join weekly operation team meeting finformation sharing case study.
• Complete assignment reports to supervisor/operation manager.
Complete assignment reports to supervisor/operation manager
Internal Communication
• Clear, open effective communication with suppliers Destination Management Office Operations
• Collaboration with Sales teams
• Price condition negotiations with clients suppliers
Role Requirements
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
• Be a fast learner, self-motivated passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Highly detailientated, able to keep deadlines work under pressure.
• Team Player, must have good interpersonal communication skills.
• Flexible Solution driven, adaptable in uncertain conditions.
• Data-driven.
• Revenue focused driven to achieve targets.
We Are Looking fa Person With:
• 2~3 years working experience of operations
• At least 1 year working experience in Travel industry, with Europe destinations groups travel operations experience is plus.
• Experience of operating destination management would be advantage
• Strong communication presentation skills in English;
What We Offer:
• Opportunity to work in an international environment
• Diverse & Inclusive culture
• Learning training opportunities fgrowth
• Dedicated Employee Engagement Activities
• Flexible & Remote Working