格里菲(北京)商务咨询服务有限公司 te 招聘（工资待遇要求）

About the Role
As Hotel Reservation Expert, you ensure the successful booking/placing of groups in contracted non-contracted hotels in your area of responsibility. You leverage your in-depth destination knowledge strong supplier network to handle complex, exceptional cases. You should contribute to Hotel Reservation’s efficiency help improving the overall service quality profitability of the company while ensuring that all actions are in line with the company’s Procurement, Sales, overall strategy.
Key Responsibilities
- Focus on/resolve complex cases where a good supplier relationship is required, such as: last-minute bookings, bookings without allotment, long-term bookings without valid contract, resolving of kick-outs book-outs, avoiding of supplier cancellation charges, etc.
- Maximization of profit both by negotiation at initial booking stage by renegotiation to optimize profit closer to arrival
- Booking space at contracted hotels & management of allotments. Finding alternative hotel options & rate negotiation at noncontracted hotels
- Coordination fhotel addon services, rooming list etc
- Sourcing hotel space fMICE groups, meeting space gala venue at the hotel
- Pre-booking of hotel space fSeries groups
- Coordination between supplier finance team in case of invoice disputes & prepayments
- Regular coordination with hotel froom count changes, deadline handling space reconfirmation
- Build maintain strong relationships with key suppliers to secure sufficient capacity at competitive terms in properties that are suitable to our customers throughout different demcycles
- Other duties as when assigned by manager.
Other activities
- Prompt communication within team about updates like closure, renovation, new facilities at hotels
- Support customer service team in event of majon-road issue like book outs
- Building report with hotel GSO faccess to multiple hotel options
Internal Communication
- Build maintain good internal relationships with a broad range of internal stakeholders including Procurement, Accounting, Sales Operations
- Coordination with Finance team fprepayments query resolutions
Role Requirements
TO SUCCEED IN THE ROLE, YOU SHOULD HAVE
- Analytical thinking, attention to detail accuracy;
- Planningganizational skills;
- Self-motivated a good teamwork player;
- Good negotiation skill;
- Good knowledge of destinations & hotels in Europe
- Experience of handling hotel reservation service reservations
We Are Looking fa Person With:
- Strong communication (Written & Spoken) skills in English ( Italian, French German proficiency preferred but not mandatory)
- Good working knowledge of Microsoft Office (data analysis in Excel reporting in PowerPoint)
- Hardworking reliable
What We Offer:
- Diverse & Inclusive culture
- Learning training opportunities fgrowth
- Dedicated Employee Engagement Activities
- Flexible & Remote Working