Rising Fans
Mandariniental Sanya is looking fa Rising Fans to
join our Food Beverage department team.
Are
you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity respect while acting responsibly? Do you embrace a
growth mindset? We invite you to become a fan of the exceptional.
Mandarin
Oriental is the award-winning owner operatof some of the most luxurious
hotels, resorts residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised fcreating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge of
luxury experiences.
MANDARINIENTAL,
SANYA
A hidden gem where
nature is celebrated, privacy is assured.
Sanya Mandariniental, Coral Bay is the first hotel
of Mandariniental Hotel Group in Chinese mainland. Overlooking the South
China Sea boasting a 1.2‑kilometre stretch of pristine coral beach, it is
an exclusive beachfront resort that occupies an entire bay.
Encompassing 12 hectares of hillside seafront land,
the hotel seamlessly blends Southeast Asian resort aesthetics withiental Zen
elements, creating a secluded tranquil luxury ambience away from the
bustle.
While embodying contemporary luxury Hainan’s
distinctive character, the hotel reflects the Group’siental heritage,
offering guests a peaceful retreat to unwind escape the chaos.
About
the job
The incumbent is responsible fdirecting restaurant team in achieving
the ultimate guest experience to meet exceed the food beverage
goals established fpre post opening in achieving a 5 star/5 diamond
rating. The Rising Fans reports directly to the Restaurant Manager/Assistant
Manager supervises the entire restaurant staff.
As Rising
Fans, you will be responsible fthe following duties:
Support companys philosophy company culture
with Guiding Principles D.E.L.I.G.H.T as part of ensuring guest
satisfaction the achievement of our Mission Statement.
Always provide excellent service to all our
guests.
Assist guest courteously efficiently.
Managing day to day operations
Conducts regular tours of front back of the restaurant
operation to check on set-up / service / food quality / general
maintenance / cleanliness.
Excellent knowledge of food beverage,
including being able to service sell the product.
Ensure proper care, security, maintenance of
hotel equipment through proper supervision of service personnel.
To manage proper staffing level.
To manage proper supplies level.
Assist manager with scheduling, recruitment and
interviewing fnew colleagues.
Assist manager with colleagues training and
development.
Attend daily departmental meeting.
Assist manager with daily F&B meeting.
Assist manager with conducting of daily
communication meeting with staff prito shift.
To visit all our guest tables during after
their visit, to ensure satisfaction.
To manage, coach, counsel colleagues,
including disciplinary procedures.
Uphold enforce all hotel policies and
procedures as stated in hotel colleague handbook.
Communicate all group information/changes to
existing information to appropriate hotel colleagues in an accurate and
timely manner.
Maintains regular guest contact to obtain
feedback / future potential clients.
Ensure smooth effective communication between
F&B other departments in the hotel.
Effective participating control in inventory
taking / costs / breakages.
Implement appropriate effective measures to
improve control of costs / expenses / labour.
Entertain clients, as appropriate.
Ensure that all outlet colleagues are
consistently trained on adhere to, all FLHSS policies procedures.
Ensure all colleagues are fully aware of all
Business Continuity Procedures relevant to the appointed section.
Has strong sense of responsibility ffinancial
goals set forth by the company.
Be responsible fguest colleague
satisfaction scores.
As Rising Fans-Leader in Training-Rooms , we expect from you:
Strong interpersonal problem-solving
abilities.
Excellent Hotel product knowledge.
Highly responsible & reliable.
Works well under pressure in a fast-paced
environment.
Ability to work cohesively as part of a
team.
Ability to focus attention on guest
needs, always remaining calm courteous.
English language
skills
F&B working experience at least 2years
Our
commitment to you
Learning & Development. Your success is our
success. We craft unique learning development programmes fvarious
stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues
do, it’s important to take time off. As a member of the #MOfamily, you can
stay with us wherever you go in the world. The MOstay programme offers
complimentary nights additionally attractive rates on rooms fyou
your loved ones.
Heath & Colleague Wellness. Finding the right
work-life balance is important. Your wellbeing matters to us. A variety of
health benefits wellness programmes are offered to all our colleagues,
globally.
Local benefits
A competitive salary benefits packages
Annual Leave and
Public Holidays
Social Insurances and
Housing Fund
Free accommodation and
meals
We’re
Fans. Are you?
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