高级it项目经理岗位职责

岗位职责：
1. 负责机房的整体规划、建设和运维，确保机房环境符合行业标准。
2. 监控机房运行状态，及时发现并解决故障问题，保证机房正常运行。
3. 制定和执行机房的维护计划，包括硬件维护、软件更新、安全加固等。
4. 协调供应商和客户，确保机房服务质量和客户满意度。
5. 研究*新的机房技术和趋势，为机房改进和升级提供建议。

任职要求：
1. 具备良好的项目管理能力和运维经验。
2. 有较强的分析问题和解决问题的能力，能独立处理和解决机房运行中的各种问题。
3. 熟悉机房相关硬件和软件配置，具有良好的性能优化能力。
4. 良好的团队合作精神和沟通能力，能有效协调各方面资源完成项目目标。

Responsibilities:
• Lead the full lifecycle of IT projects fSales & Service applications (e.g., DMS, Parts Procurement/Pricing/Order Management, Warehouse Management, Aftersales Claims, Service Campaigns/Recalls, Technical Platforms, Quality Management, CRC) ensuring high-quality, on-time, within-budget delivery.
• Act as the IT owner fassigned platforms, shaping product vision, overseeing daily operations, ensuring strategic alignment with business objectives security policies.
• Proactively identify business challenges security risks, meticulously analyze requirements, translate them prioritized IT solutions that maximize value operational resilience.
• Partner with business to analyze, streamline, integrate existing processes, then design implement optimal, efficient, cost-effective IT solutions. Consolidating fragmented IT systems to deliver a cohesive, unified platform supporting diverse business requirements.
• Drive continuous improvement innovation within Service IT Security, actively leveraging new technologies embracing agile methodologies to enhance efficiency security posture.
• Manage project risks, effectively resolve complex issues, ensure strict adherence to Ford IT standards, security protocols, compliance requirements.
• Collaborate seamlessly with cross-functional teams (including business stakeholders, external vendors, global IT counterparts) to deliver integrated solutions cultivate strong, productive partnerships.
• Apply deep knowledge of Ford IT systems, established processes, stringent application security standards, particularly within the Aftersales Service System Security domains.
• Embody Ford ITs core culture of collaboration, innovation, strong ownership, consistently demonstrating a powerful inner drive maintaining a resilient, positive attitude even in demanding environments.
Qualifications:
• Bachelors degree higher in Computer Science, Information Technology, Engineering, a closely related field.
• 3+ years of progressive Aftersales IT experience, demonstrating strong familiarity with aftersales business processes their on-site implementation at dealerships. Possess a solid understanding of Fords various aftersales quality repair standards related system solutions.
• Minimum of 3 years of progressive IT experience, with a significant focus on project management product ownership.
• Minimum of 2 year of demonstrated project management experience.
• Proven experience in managing cross-functional integration design resolving complex integration issues.
• Experience across multiple Marketing, Sales, Service (MSS) business function portfolios, with a strong emphasis on Service/Aftersales operations IT Security.
• Demonstrated expertise in business requirement/process elaboration, analysis, design, specifically fAftersales Service operations IT Security initiatives.
• Proven ability to deeply understcustomers genuine needs (dealers, service centers, end-customers) translate them actionable IT solutions fservice delivery.
• Subject matter expertise in IT knowledge relevant to Aftersales Service, Supply Chain Management, Customer Relationship Management (CRM), IT Security principles.
• In-depth knowledge of contemporary Aftersales Service IT solutions (e.g., DMS Aftersales modules, Parts Management Systems, Aftersales Claims Systems, Technical Service Platforms).
• Low-code development capability is a plus.
• Excellence in cross-functional integration.
• Project management accreditation certification (e.g., PMP, Agile Scrum Master) is highly preferred.

岗位内容：
1. 管理大型复杂IT项目，跟踪多个项目工作进展并保证项目的质量、进度和资源管理。
2. 协调各部门之间的合作关系，处理项目中涉及到的问题和风险。
3. 分析并解决团队成员在日常工作中面临的技术难题，并向团队成员提供良好的技术支持和指导。
4. 根据公司战略进行需求分析、项目规划和可行性研究。
任职要求：
1. 有10年以上IT项目管理经验，曾成功管理过复杂的软件项目。
2. 具备出色的领导能力，在处理项目问题和人际关系方面表现出色。
3. 精通敏捷开发和传统瀑布式开发项目管理方法，熟悉PMI、PRINCE2等项目管理标准。
4. 拥有优秀的沟通、谈判和组织协调能力，能够与团队成员和公司高层进行有效沟通。