technical writer岗位职责

Responsibilities:
- The Technical Writer/Project Manager creates technical documentation fDometic products other Dometic brands. This technical documentation must be compliant according to various national international laws, directives, regulations, technical standards.
- The Technical Writer/Project Manager uses an Oxygen62XML/DITA62XML based authoring environment to the technical documentation.
- The Technical Writer/Project Manager acts as a Single Point of Contact (SPOC) towards the Product Managers responsible persons in the factories fthe management of all projects regarding technical documentation (internal external documents).
- The Technical Writer/Project Manager secures up-to-date creation, translation, archiving publication of technical documents (operating, installation, service manuals etc.). To achieve this, he/she creates technical documentation by himself/herself authorizes service providers to do so.
- The Technical Writer/Project Manager will spend 75% on authoring tasks 25% on QA, implementation development of authoring guidelines.
- He/she monitors follows-up on translations quality.
- He/she adapts processes tools in the technical documentation to the latest technical developments.
- He/she develops layout guidelines editorial guidelines ftechnical documentation.
- He/she supervises the observance of layout guidelines editorial guidelines.
- He/she develops monitors a consistent terminology.
Background & qualifications:
- The Technical Writer/Project Manager knows the applicable technical standards, directives laws researches new ones that apply to Dometic products.
- He/she uses Oxygen XML/DITA fcreating the technical documentation uses modern terminology management tools.
- He/she should have worked in a technical documentation department before. Technical Writing Bachelof Engineering/Arts similar qualification, at least English Level B2, CET-6 other equivalent level.
- He/she creates, edits proof-reads technical documentation with Oxygen62XML/DITA62XML from draft to print.
- It would be advantageous if he/she has experiences of automated content delivery (DocOps) continuous deployment (CD).
- It would be advantageous if he/she has experiences in terminology management.
- It would be advantageous if he/she has experience with XML programming with XSLT.
- It would be advantageous if he/she has experience with Adobe InDesign Adobe FrameMaker.
- Takes responsibility, working independently responsibly, excellent communication skills, problem awareness, creativity, addicted to transparency, shares knowledge.

Job Description Summary:
The Product Training Information team of Technical Writers Instructional Designers is responsible fcreating publishing documentation training deliverables fDematic standard solutions subsystems.
As technical writer, you will be responsible fdesigning developing documentation other technical information to help engineers implement support AMR products fglobal customers. You will work closely with distributed development teams throughout the mechanical development lifecycle to standard documentation deliverables such as installation guides, operatmanuals, maintenance manuals, application guides, more.
You must have a passion fworking with product development teams on highly technical products making information available to internal external customers in innovative engaging ways.

Key Responsibilities:
61Develop a deep understanding of internal external users their documentation needs
61Work closely with product managers engineers to develop technical information
61Use design specifications, engineering drawings, test documents as source material fdeliverables
61Have a passion fflexible automation products like AGVs AMRs, learn the products be self-sufficient in using test equipment
61Build strong partnerships with engineers, product managers, other experts
61Develop manage global content finternal engineering teams customers
61May develop, recommend, implement technical documentation process policy changes.
61Travel occasionally to partner facilities and/customer sites.
61Exceptional writing skills to produce effective technical documentation fan engineering audience
61Impeccable English Mandarin skills, fbothally in writing
61Proven ability to plan deliver work within an agile development process
61Exceptional ability to work with cross-functional teams to build partnerships get things done
61Strong analytical problem-solving skills with a high attention to detail.

Skills & Capabilities
61Minimum 2 years experience working with technical products (hardware software).
61Knowledge of AGVs, AMRs, robotics, other automation technology is an asset.
61Proficiency with content authoring, publishing, multimedia development.
61Experience with Content Management Systems, writing with XML, writing to DITA standards, using Oxygen authoring tool is a plus.
61Experience in material handling systems similar industry would be an asset.
61Bachelor’s Degree in relevant field desired, such as professional writing, engineering, computer science.
61Proficiency in English Chinese language.

Deliver maintain information to increase machien uptime four customers in accordance with NPD projects (hard soft) PM activities
Main Tasks/ Responsibilities / Authorities:
• Produce Maintenance information (Specifications, descriptions, diagrams, method descriptions) according to guidelines in SEPG other standards directives, which may include but is not limited to:
Operator’s Manuals
Service Manual
Service Programmer
• Establish the Table of Contents fprojects
• Establish a time plan continuously report progress and/deviations
• Send out follow up proof reading
• Export deliver to translation
• Upload / released files to PROSIS
• the information based on DCN feedback channels
• Secure Volvo Group’s Quality, Safety & Health, Environmental Policy code of conduct are implemented
Required knowledge & experience:
1. Education/Professional Qualifications required fthe position:
• Master Bachelof engineering
• Comprehensive understanding of construction equipment
• Strong knowledge integration ability
• High knowledge interest to work in computerized environment
2. Additional Important Requirements:
• Customer focus mindset
• Open mind positive attitude
• Continous improvement mindset
职位概述：
根据新产品开发（硬件或软件）及预防性维护（PM）活动，提供并维护相关信息，以提高客户的设备开机时间。
主要任务 / 职责 / 权限：
- 依据软件工程过程组（SEPG）的指导原则及其他标准和指令，编制维护类信息（包括规格说明、描述、图表、方法说明等），内容可能包括但不限于：
操作员手册
维修手册
维修方案
- 制定项目的目录
- 制定时间计划，并持续汇报进展及（或）偏差情况
- 发出校对任务并跟进校对进度
- 导出文件并交付翻译
- 将已发布的文件上传至 PROSIS 系统（或更新该系统中的文件）
- 根据设计变更通知（DCN）及反馈渠道更新相关信息
- 确保沃尔沃集团的质量、安全健康及环境政策与行为准则得到执行
任职背景：
该岗位所需教育 / 专业资质：
- 工科硕士或学士学位
- 对工程机械设备有全面了解
- 较强的知识整合能力
- 熟悉计算机操作环境，且对该类工作有浓厚兴趣
其他重要要求：
- 以客户为中心的思维模式
- 思维开放且态度积极
- 持续改进的思维意识