项目经理am岗位职责

1. 对目前公司存量项目的客户满意度、毛利率、应收账期负责，完成现有项目的挖潜，主导完成相关新项目的前期商务、项目启动实施工作，协助跟进新项目的落地达成。
2、负责集团战略大客户的客户管理工作，管理大客户的战略发展、供应链发展，顺应客户商业模式提供供应链一站式服务。
3、管理长期互利的客户关系，建立立体式客户提升计划。
4、作为大客户的主要联络对接人，负责维护项目生态发展，对接客户相关需求，处理投诉并推动改善、解决问题。
5、负责监控管理相应客户的项目收入、项目利润、开票回款。
6、洞察客户需求，深挖存量客户销售机会，推动战略合作关系。
职位要求：
1、5年以上物流行业从业经验，供应链KA项目管理经验，大型物流仓储项目管理或者运营经验，KA项目销售经验。
2、具备执行能力，有极强的责任心。有一定的数据分析能力，PPT方案制作能力；熟悉仓储、运输的质量关键结点、成本构成和报价测算；具备一定的沟通能力，组织能力，销售能力。

Responsibilities:
>> Manages a team of up to 50-100 plus associates
>> Be responsible fmastering the product domain process knowledge
>> To drive team consistently meet various SLA any other client requested targets, meet internal operational utilization targets, adhere to all deadlines handle escalation as necessary
>> To manage SLA, team utilization, client visit during peak non-peak seasons ensure client satisfaction.
>> Monitproduct performance against key business metrics like Productivity, Accuracy, Project Baseline Targets, Quality Score, QC Accuracy, Staff Utilization etc.
>> Accountable to provide timely efficient service to clients; review the operations take proactive measures to avoid escalations, ensure team understands how to allocate resource to support operation, how to leverage resources to address issues, delegate workload across the leadership team.
>> To successfully independently manage business expansion in the required timeframe ensure the success
>> To manage operation from stabilization phase to optimization phase
>> Be responsible ftaking measures to improve quality productivity within team driving continuous improvement operational excellence in team.
>> Actively initiate, participate implement in performance management, Outlier Management, Quality initiatives, process change initiatives, Six SIGMA/Lean/CI/Kaizen activities, etc.
>> Be responsible fstandardizing optimizing the area when can be improved efficiency such as knowledge management, RCA, QC, any other areas
>> To consistently make progress on pended open items critical tasks ensure expected outcomes
>> Be responsible funderstanding the requests from client management team taking proper actions to meet requirement improve the satisfaction
>> Actively respond to the issues rose by client team members
>> Adhere to all deadlines escalate potential issues as necessary
>> To deal with customers internal external to ensure good relationship with each counterpart
>> To make meaningful analyses improve teams analyzing skill
>> Provide meaningful data analysis results on performance trend proactively make recommendations fthe areas where performance can be improved. Changed at system, workflow, process etc.
>> Analyze information utilize to build recommendations to reduce errors improve process performance
>> Be responsible fmaking Qsen data analysis build necessary dashboard to analyze the performance identify improvement area
>> Work with the supervisand/team lead to provide feedback coaching to agents based on evaluation results
>> Analyse measure team individual performance targets identify knowledge gaps inder to provide coaching as required.
>> To effectively implement stretch goals drive high performance of team
>> To be responsible fdefining objectives, tasks & milestones in goal setting, establishing clear priorities schedules activities to achieve these objectives.
>> To implement success plan, people upskilling continuously grow people with proper coaching feedback
>> To proactively effectively do probation management
>> To take effective measure to improve Employee Experience Survey Score by people connection, engagement, retention, reward recognition, job rotation training etc.
>> Be responsible fidentifying the right people put them in the right role
>> Be responsible fmanaging controlling attrition
>> Be responsibility fproactively identifying the problems discrepancies process gaps risks be responsible fchallenging the status quo driving continuous improvement
>> Be responsible fhaving holistic review building up self-thinking process independently solving complex problems with less supervision
>> To keep a change mindset help team quickly adapt to new changes
>> Be responsible fbuilding up a positive abd collaborative working atmospheres with can do continuous learning attitude.
>> Be responsible fdriving teams willingness activeness to do things better
>> Be responsible foperational documentation preparation, maintain tracking reports in relation to performance
>> Be responsible fmanagement documentation setup, maintainance
>> Be responsible festablishing processes, policies guidelines make controls to ensure operation hygiene compliance
>> Be responsible fidentifying training needs fteam future ready monitthe learning life cycle of all bof associates
>> Be responsible fself upskiing drive team future ready capabilities
>> Be responsible fcontinuously contributing towards business growth
>> Be responsible facting Wipro 5 habit promoting 5 habits in actions in the team
>> Be responsible fsupporting necessary work arranged by manager

Requirements:
>> Bachelors degree.
>> Fluent in English speaking written. Proficiency in Japanese Korean.
>> At least 4- 6 years of experience in managing large mid sized delivery team.
>> Handled a team size of minimum of 20 - 100 FTEs with proven work experience as a Product Manager relevant role
>> Demonstrated experience in delivery transformation by strong operation management team management.
>> Strong communication presentation skills (verbal written) in required language
>> Good ability to facilitate/lead global client meeting excellent listening, negotiation execution abilities
>> Should have sound customer service skills soft skills with prime focus bein on customer satisfaction
>> Excellent Customer facing skills ability to build rapport with clients.
>> Ability to work with various personality of team members across locations communicate with clients
>> Strong Quality management skills able to setup the quality control mechanism to improve quality, achieve maintain departmental quality standards
>> Ability to work closely with Central Quality team to conduct process improvements Projects on multiple locations in a timely manner
>> Ability to conduct erranalysis, identify process gaps, share process improvement ideas drive process improvements
>> Strong analytical skills, logical reasoning dashboard & reporting visualization skills
>> Self-Starter with ability to work independently, solve problems less supervision
>> Proficient with MS-Office (Word, Excel, Power Point etc.)
>> Strong mentoring coaching skill, be able to do performance management improvement, have people management development skills ability to grow up members to new position
>> Strong prioritization time management, has ownership attitude, can do attitude open to change, has hands on responsibility be detail-oriented
>> Good multiple tasks management skills can work under big pressure
>> Good project management skills
>> Excellent in critical thinking, deep thinking holistic views
>> Have domain Certification PMP Certification Data Transformation Quality Assurance Certification

福利待遇：全额缴纳社保公积金+六险一金+周末双休+健身福利+年假病假+试用期全额薪资+季度奖金+福利假+ 市内班车+外企环境

岗位职责：
1.配合品牌/各业务线的重要传播节点策划线下活动，管控全流程进度及项目风险；
2.活动包括但不限于线下热点事件打造、创意玩法传播、异业合作、大型发布会等，涵盖活动创意策划、方案撰写、提案、执行统筹、供应商管理、质量把控及复盘等工作；
3.与业务部门保持沟通，深入了解其需求和期望，提供专业的活动建议和方案，整合公司内部各职能，调动其资源进行横向支持；
4.对线下活动传播节奏有一定判断，可分析指导制定传播策略，助力线下线上曝光及转化；
5.流程优化与数据分析，熟悉市场流行机制，优化线下活动的组织运营、传播，精准展现并持续迭代品牌创新能力；
6.跟进采购、资源管理、合同交付等事项，协助项目PMO有效控制成本。
任职要求：
1.统招本科及以上，具有5年以上线下活动项目管理经验，有乙方工作背景、奢侈品高端活动经验、担任过线下大型活动总控者优先;
2.熟悉线下活动生态，具备用户体验与场景化策略洞察能力，拥有独立思考及汇报能力，逻辑清晰，擅长跨部门协同推进策划落地，具备较强的指挥统筹能力，良好的团队合作精神及高度责任感;
3.能够承受一定的工作压力，在面对复杂的活动场景和多变需求时，仍能保持高度的责任心和执行力。
4.具备内容创作能力，可以针对线下活动输出传播视频脚本，如活动预热、活动快剪等