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CSG Officer 企业客户服务专员

工作要求

  • 工作地区:天津
  • 职位类型:全职
  • 工资待遇:¥ 2.4-4.8万元
  • 学历要求:本科以上
  • 工作地址:天津经济技术开发区信环北街35号

岗位职责/工作内容/岗位要求

职责描述:Job Description:1.To deliver simply first class service and advice to our Wholesale Banking clients and internal Partners in all enquiries, problems, conflicts resolution and other service-relate2.To be the Service Partner, working together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues, identify opportunities and deliver the Bank’s servicesKey Responsibilities/Challenges:1.Understand clients requirements and banking product & service needs across multiple products2.Proactively anticipate clients needs and takes action3.Proactively encourage utilization of facilities/increasing transaction volumes up/cross sell products and services; and indentify opportunities for channels and business referrals4.Create time for additional responsibilities and activities (projects, training etc ) though effective work management5.Work independently, talking ownership of issues and escalates as required to the appropriate party6.Comply with laid out policies and procedures7.Maintain the Bank’s reputation8.Identify gaps which would put the Bank and its clients at risk and takes action任职要求:1.Knowledge of customer services and corporate banking (WB) products and processes ( electronic channels knowledge is an advantage)2.Computer literate with the ability to learn customer service software applications3.Strong communication skills : ability to build clear and effective communications that drive action4.Good listening and questioning skills5.Motivated to achieve personal targets and management objectives6.Good at English. Fluent Cantonese is an advantage.

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最近更新:
2020-01-16
来源网站:
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天津CSG Officer 企业客户服务专员 • 薪酬概况与就业形势分析

¥5040 该数据为平均值,取自161 份样本

截至 2020-01-20

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天津客户服务专员•就业前景分析
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