【岗位职责】
1. 负责完成账户转出率指标
Responsible for completing KPI target of account transfer ratio
2.  负责完成净核销指标和30+不良率指标
Responsible for completing KPI targets of net write-off amount and 30+ delinquent ratio
3. 协助完善电话催收政策、流程、操作规范，提升专业技能和工作效率
Assist in improving phone collection policy, procedure and work manual, enhance phone collection professional skill and work efficiency
4. 完成上级指派的其他工作和任务
Finish other jobs and tasks assigned by superior management
5. 公司交办的其他事宜
Other matters assigned by the company
6. 因工作需要，员工应根据公司安排到国内/外出差
Domestic / oversea business trip according to company requirement

【任职条件】
● 具备相应的催收工作经验和较强的沟通谈判技巧；
Related experience on collection, good communication skill，
● 良好的问题解决能力及逻辑分析能力；
Excellent problem solving and logical analysis ability;
● 良好的客户服务意识和技巧；
Excellent customer service awareness and skill;
● 良好的问题总结和归纳能力；
Excellent problem summary ability;
● 具备在压力下独立并准确完成工作的能力；
Can finish work under pressure indepently and precisely;
● 具备良好的心态和较好的抗压能力；
Good attitude and strss tolerance;
● 本科以上学历。
Bachelor degree or above.
● 在金融/担保/汽车行业至少1-2年的催收/客户服务工作经验
At least 1-2 years' collection/customer service experience preferably within finance, guarantee or automobility business.