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周末双休 弹性工作

Client Service Executive-00104

工作要求

  • 工作地区:北京-朝阳区
  • 工作经验:3-4年经验
  • 职位类型:全职
  • 工资待遇:¥ 0.8-1万/月
  • 学历要求:本科以上
  • 工作地址:北京市朝阳区亮马桥路39号C座(***上海中心)8层 国际SOS.

岗位职责/工作内容/岗位要求

Key Responsibilities:
Renewal & Account Extension
- Support Business Development (BD) team in the renewal and extension of existing accounts by demonstrating value of cooperation with Aspire.


Development of Customer Relationship
- Ensure that all Aspire products, services and delivery processes are fully understood by the client
- Work with BD and other CS team to drive client communications with their customers, proactively engage clients to promote service utilizations and effectively manage clients’ expectation. Activities including periodical activities reports, service reviews, case story drafting, co-marketing & promotion activities


Liaise with internal departments involved in service delivery
- Respond to client service requests/complaints in an efficient manner
- Provide regular activity reporting to client
- Implementation on operational related procedures including
- Standard Operation Procedure
- Billing Procedure
- New client & program implementation procedure
- Program Decommission procedure
- ACS related
- Ad hoc S&M and operational functions related procedure


Required Skills and Knowledge
- People skill: relationship building and nurturing (both internal and external customers)
- Communicates well, both verbally and in writing
- Computer skill including Word/Excel & PowerPoint
- Data Analysis skill


Required Competencies
- Customer Orientation (internal and/or external customers)
- Strong sense of responsibility and ownership
- Strong sense of servicing and support
- Eager and quick to learn
- Positive working attitude
- Ability to work under pressure
- Well-organized and detail-oriented
- Ability to implement plans & activities
- Result-oriented


Required Work Experience
- Account servicing experience in a business-to-business environment
- Data analysis work experience
- 3 years' experience in service industry
- Related sales support experience


Required Qualifications
- Bachelor degree or above


Required Languages
- Native Chinese and Fluent English


*公司为员工足额缴纳社保公积金,并为员工购买补充商业保险

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最近更新:
2020-11-29
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北京市朝阳区新源里16号琨莎中心一座 地图
思奥思国际旅行援助服务(北京)有限公司

北京Client Service Executive-00104 • 薪酬概况与就业形势分析

¥12480 该数据为平均值,取自1114145 份样本

截至 2020-12-01

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北京•就业前景分析
思奥思国际旅行援助服务(北京)有限公司Client Service Executive-00104工作怎么样?工资待遇:¥0.8-1万/月,与北京平均工资对比下降28%,与北京地区平均工资对比下降28%。还为你提供思奥思国际旅行援助服务(北京)有限公司Client Service Executive-00104岗位职责,工作内容,岗位要求,职位竞争力分析,包括薪酬水平,学历要求,经验要求等。想了解更多北京Client Service Executive-00104招聘信息,就上职友集。

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