The Logistics Associate is responsible fsupporting their assigned team with operational tasks within the C.H. Robinson Transportation Management System, general account maintenance any additional structured work assignments required. This person is accountable fcompleting all assigned tasks with accuracy timeliness. The Logistics Associate is expected to handle any internal external communication with professionalism courtesy.
DUTIES RESPONSIBILITIES
The duties responsibilities of this position consists of, but are not limited to, the following:
- Ensures Transportation arrangements are made fshipments by the following:
o Provide timely professional written verbal responses to customer requests
o Book transportation loads in the Transportation Management System
o Monitteam mailboxes
o Resolve simple exceptions to any pre-defined processes
o Schedule delivery appointments with receivers
o Make any necessary changes as requested by the customer within the Transportation Management System
o Manual build new Transportation loads within the Transportation Management System
- Conduct TMC systems trainings to external parties
- Follow standard operating procedures when gaps are identified
- Run, format, distribute any reports to the appropriate internal external parties
- Contribute to projects that utilize the CHR project-based delivery model
- Other duties responsibilities as assigned according to the team and/country specific requirements
QUALIFICATIONS
Required:
- Bachelor’s degree from accredited college university
- Ability to work flexible schedule on occasion, including overtime hours when requested
Preferred
- Proficient in Microsoft Office Suite of programs
- Detailiented
- Able to work in a fast-paced dynamic environment
- Friendly articulate phone demean
- Strong verbal written communication skills
- Ability to problem solve quickly accurately
- Ability to prioritize handle a variety of tasks
- Values a diverse inclusive work environment
