1 Review follow up the assigned Key Accounts (clients) fHardlines goods: ensuring that clients’ requirements have been accurately identified that they are fully satisfied with the Inspection Programs
implemented.
2 Implement, execute, measure Key Performance Indicators to drive projects ensure a timing delivery
reliability of QC results;
3 Apply solution to enhance QIMAs quality of service by maintaining a low claim rate of clients.
4 Efficiently communicate with different internal teams (sales, back-office, frontline) as well as clients’ key
contacts;
5 Support pre-sales inquiries as well as clients’ meetings with our operations experts;
6 Educate yourself on industry requirements foster the transference of knowledge to team members f
continually improving inspection protocols;
7 Assume a proactive role to lead a structure of 3 to 4 people (Leaders, Supervisors)
