Job Description
1. To perform a variety of relatively complex engineering functions as related to the installation, service, maintenance of the company products to meet the customer’s requirements environment.
Job Responsibilities
1. Review service contract requirement service scope related document such as service technical agreement.
2. Travel frequently to provide the effective service at customer’s site.
3. Prepare submit field service report time sheet fcustomer’s approval.
4. Response to customer’s phone calls timely to address any technical queries issues.
5. Take advantage to use service lab to simulate customer’s problems in helping to find a solution fthe customer.
6. Log customer’s phone calls in database track fthe call closing.
7. Support project team in various areas such as Ovation system installation, start-up commissioning activities.
8. Support IBS sales team fany technical queries.
9. Communicate with product development department in O’Hara to report any software/hardware defects help to analyze the problem if required.
10. Review product notifications communicate with the customer to provide timely information.
Basic Qualifications
1. Possess 2-3 years’ experience in process control industry, especially in Power Generation, Water/Waste Water treatment, Iron & Steel.
2. Knowledge in Cybersecurity computer technology would be an advantage.
3. Knowledge in PLC control will be an advantage.
4. Knowledge in Steam/Gas Turbine Control would be an advantage.
5. Occupational Health safety acumen
Preferred Qualifications
1. Possess a Bachelor/Master of Science degree in Electrical Auto Control Engineering.
2. High degree of initiative good communication skills.
3. Capable willing to work independently handle multiple tasks with minimum supervision.
4. Willing to travel, even at short notice femergency services.
5. Fluent in English.
