Job Responsibility:
1）Primarily responsible fmarket research, user research, related data analysis of domestic international travel products fTrip.com Group.
2）Proficient in utilizing various user research methods such as desk research, surveys, user interviews, focus groups, usability testing, expert evaluations to deeply explore user pain points needs, identifying potential market opportunities.
3）Skilled in using tools like SPSS Excel fdata analysis; capable of independently writing analysis summaries/reports in Chinese English to provide guidance basis fproduct design optimization, driving implementation.
4）Able to plan research directions strategies according to product stages needs, lead the enhancement of product user experience, identify new market opportunities; capable of leading a team to complete large projects, with the ability to review control the quality of team projects.
5）Regularly monitproduct user experience satisfaction, keep an eye on changes in competitive products.
Job Requirements:
1）Background in psychology, sociology, human-computer interaction, statistics, related fields, with at least 3 years of experience in user research data analysis. Experience in product design user operations f"overseas users" in the internet industry is preferred.
2）Proficient in communicating with colleagues users in both Chinese English; proficiency in additional languages is a plus.
3）Clear logic, efficient communication skills, execution ability, cross-departmental coordination skills. Must be able to accept occasional on-site user interviews business trips.
4）Skilled in maximizing the value of user research, goal-oriented, empathetic towards users, possessing an innovative mindset.
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