职责描述：
主要职责
Key Responsibilities:
负责学院、政府及公立医院类客户的应收账款催收，通过电话、电子邮件或企业微信等多种方式与上述类型客户进行应收账款明细账核对、提醒客户付款，并跟进客户的付款进度。
Responsible facademic, government & public hospital type customers’ accounts receivable (AR) collection, make details reconciliation, remind the above type customers payments, follow up payment progress through methods such as phone call, email Corporate WeChat, etc.
向主管和信控团队同事汇报催收结果，在工作表或收款管理系统中更新催收结果与状态，协助信控团队同事决定采取必要的专业收款方式。
Report collection results to Cash & Collection team supervisteam members, collection results status in worksheet collection management system assist Cash & Collection team in deciding on necessary professional collection methods.
与销售及客户服务团队密切合作，多角度了解客户的付款进度与承诺，并为信控团队同事放单提供支持。
Work closely with Commercial Sales & CSR teams to gain a comprehensive customer payment progress commitment, provide support fCash & Collection team in dailyder releasing support.
与信控团队同事一起制定周、月催收工作计划并能独立完成与客户的对账催收工作。
Collaborate with Cash & Collection team colleagues to weekly monthly collection plan, be capable of independently performing accounts receivable reconciliation collection tasks with clients.
任职要求：
任职要求：
Qualifications:
具有高效书面、口头沟通能力，以及良好的谈判技巧。
Keep strong written verbal communication skills, along with effective negotiation abilities.
与学院、政府及公立医院类客户沟通时，既有礼貌又能立场坚定。
Communicate politely yet assertively with academic, government & public hospital type customers。
善于制作与客户的对账单，并核对明细。
Skilled in preparing AR statements verifying details.
有企业管理软件系统如SAP相关的工作经验。
Have relevant experience with enterprise management software systems, eg. SAP.
具有说服他人的能力，不轻易放弃，有耐心和毅力, 能承受工作压力。
Capable of persuading people, demonstrating resilience patience, not easily giving up, ability to work under pressure.
专科以上学历，财务或其他相关专业。
College’s degree, preferably in the area of accounting related.
5年以上应收账款催收经验。
5 years relevant working experience in AR collection.
有学院、政府及公立医院类客户相关催收经验者优先。
Experience in collections related to academic, government & public hospital type customers is preferred.
退休返聘优先
