quality engineer岗位职责

Reporting to QA Supervisor, you as a Quality Engineer will be responsible fdriving product process quality across new product introduction mass production. This role ensures effective customer issue resolution, internal supplier quality improvement, robust quality system execution. You will work closely with cross functional teams to identify quality risks, implement corrective preventive actions, continuously improve product reliability, process capability, customer satisfaction.
About the job:
• Ensure product process quality throughout new product introduction mass production.
• Lead customer quality activities including customer complaint handling, customer meetings, sample analysis, structured root cause analysis using methodologies such as 8D.
• Ensure timely customer feedback, on time closure of corrective actions, verification of corrective action effectiveness.
• Drive internal manufacturing process improvement raw material quality issue resolution through QRQC MRB activities.
• Coordinate cross functional teams to implement, track, validate corrective preventive actions.
• Support new product development projects by tracking quality issues at each project milestone leading improvement actions.
• Identify critical characteristics define appropriate inspection standards quality documentation, including Control Plans.
• Capture apply lessons learned to prevent recurrence improve future project execution.
• Lead quality validation fnew process changes new equipment introduction, including PPAP submission approval activities.
• Develop execute MSA plans, analyze measurement system capability, ensure compliance with quality requirements.
• Prepare support internal external audits, accompany auditors on site, address audit findings, lead internal process pre audits.
• Perform other quality related tasks as assigned to support business objectives.
About you:
• Bachelor’s degree above in Engineering other STEM related disciplines (e.g. Mechanical Engineering, Electrical Engineering, Mechatronics, Automotive Engineering, equivalent).
• At least 5 years of experience in Quality Engineering roles, such as PQE, CQE, and/AQE.
• Solid working experience in automotive, electronics, electromechanical industries is strongly preferred.
• Hands on experience supporting process quality improvement, customer quality management, new project quality activities.
• Strong knowledge practical application of core quality tools including APQP, PPAP, DFMEA, Control Plan, MSA, SPC.
• Good interpersonal communication skills with the ability to work effectively in cross functional teams.
• Able to communicate effectively in English, both written verbal.
• Results driven, detailiented, capable of working under pressure in a dynamic manufacturing environment.
• Proficient in standard office software quality documentation systems.
Littelfuse strives to empower associate growth development in a culture of ongoing collaboration respect fdiverse global perspectives expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork Results Driven – supports us on our mission to improve the safety, reliability, efficiency, performance of our customers’ products systems.

岗位职责:
-管理公司和客户的良好关系
-按照质量管理体系要求改善和优化产品生产过程
-负责客户抱怨及退货方面的8D报告追踪及向客户提交，跟踪月度质量绩效
-拜访客户，进行现场服务，为客户提供必要的咨询服务
-参与项目策划管理，产品验证以及过程移转
-参与各事业部的过程审核
-量产阶段产品和过程的持续优化的活动
-持续提高客户满意度/超越客户期望，管理客户信息收集渠道，跟踪客户满意度情况
-负责客户索赔的处理协调：负责对售后件的收集确认和对售后件进行失效模式分析、申诉
-遵守公司规章制度，对安全工作及安全生产负责
-工作区域养成良好的习惯
-上级安排的其它任务

任职要求：
-本科及以上学历,机械或材料专业
-3年以上汽车行业质量管理经验
-熟悉主机厂客户质量要求
-熟悉质量工具，解决问题的方法
-熟悉IRIS体系，CRCC认证要求，了解或掌握RAMC,LCC相关要求
-办公软件使用熟练
-具备本岗位的风险分析、职业健康和事故分析的能力

Duties & Responsibilities:
1. Responsible fProduct Quality management drive quality towards specific target.
2. Factory quality performance management including SPEC criteria definition.
3. Ensure New Product Introductions fulfill quality & reliability requirements through phase exit reviews.
4. Data analyze on process/product deviation to identify root cause fcontinuous improvement customer satisfaction enhance.
5. Involve in supplier quality issue with affected material quarantine risk assessment.
6. Driver fcritical failure yield drop analysis with 8D approach fsystematic reason investigate.
7. Initiate self-assessment/audit to identify area fimprovement follow up action items until full implementation.
8. Support fRMA case with affected material quarantine, related corrective actions proliferate on similar product (FMEA).

Qualification & Requirements:
1. 5+ years of experience in optical communication electronic manufacturing industry (3+years fMS).
2. Experienced in statistical data analysis, JMP Minitab software required.
3. FMEA/MSA/SPC related quality tools.
4. Logic problem solving with data analysis.
5. Follow through skills on problem solving with root-cause address continuous improve.