gh岗位职责

1.客房配送员的职责是及时准确的配送客房所需布草
2. 遵循集团和酒店的标准,方针和政策为顾客服务，力争创造友善的，有效的和令顾客满意的服务环境
3. 有需要时，也需要完成客房清洁打扫，以确保房间符合集团及酒店的卫生标准。

The Night Manager takes a role in assisting to provide supervision leadership in theFront Office in accordance with the objectives, performance qualitystandards established by the hotel. The Night Manager also responsible fhandling any guest inquiries complaints andemergency situations round the clock ensure guest satisfaction is attainedwith a good balance of the interest of the company.
夜班经理根据酒店制定的目标、绩效和质量标准，协助监督和领导前厅部的工作。夜班经理还负责处理客人的询问、投诉和紧急情况，确保客人满意，同时兼顾酒店的利益。
Duties Supporting Responsibilities
Support, promote a climate of enthusiasm; maintain a
work environment that promotes teamwork, performance, feedback,
recognition, mutual respect colleague commitment fachieving the
goal (CXS) of the department as well as the hotel. Ensures departmental
practices are compliant with company policies legal requirements
Assist to promote upselling programmes in Front Office be
always creative proactive in recommending ways of achieving better
result. Compile monthly upselling report/ analysis
Assume
the role of Night Manager on rotating basis. Liaise closely during the
night with Security, Housekeeping Engineering to be aware of any
situations that are going on in the hotel. Patrol all guest floors, public
area, back of house area, offices restaurants at least once every
night
Handle
any guest’s inquiries complaints, emergency situations, overbook
situation. Ensure guest satisfaction is attained with a good balance of
the interest of the company. Properly record cases daily log, take
appropriate follow up actions in individual guest profile (HMS).
Always share, report consult with Directof Front Office Operations Front Office Manager of any guest complaint/ comment/ recommendation
Coordinate
within Front Office other departments farrangement on VIPs’
arrivals departures
Assist
with daily operations within Front Office, particularly Guest Services
(i.e. check-in, check-out), Guest Relations Concierge, whenever
required busy
Relieve
duty day-off of Guest Relations Manager/ Reception Manager when needed upon request by superior
Always
maintain a good work relationship with other departments
Job Requested
A minimum of 3 years Duty Manager/ Night Manager experience in luxury hotel.
Good knowledge of front desk operations.
Strong desire to deliver excellent guest services with passion to serve.
Ability to multi-task always remain composed.
Computer literacy which is not limited to Excel, Power Point Word.
Fluent in English Mandarin, both spoken written.

1、健全供电大设备的台帐，建立设备维修卡片，编制各种电气专用的统计表。
2、对电房运行记录、电工夜班公共区域照明巡检记录等例行班组作业进行抽查，确保记录的准确性和巡检的质量。
3、对所有来自业主、供应商提供的电气资料和供商保修卡分类归档，编制目录。对采购部自购的电气设备说明书、维保卡分类保存,不得遗失。
4、安排落实好主电房，各层强电井的环境和设备卫生清扫制度。
5、负责电梯安全管理，与电梯维保公司保持密切的日常联系，监督外包公司保养计划的执行情况和故障处理情况，并对电梯系统设计、施工的不足方面与乙方联系技改，并承担酒店方面分担的项目。
6、对每月10分钟的发电机试车作好总工要求的检查、试车记录。
7、每月向供电局申报经总工审批后的*高功率限额指标。